I booked A Solid Gold Sound for my wedding over 6 months in advance. They used high pressure sales tactics to get me to secure them as the DJ service.
As my date came closer I became very worried because I had not heard anything from them. I had paid in full 3 months prior to the event, filled out their "song book" and done everything I could in advance.
2 months prior to the event I began calling their 1-800 number every week to try and get some answers because they will not respond to any emails. Every time I got someone on the phone that gave me the run around. They only had excuses about how "it was not their department" or "they would have some one call back". Nobody ever called and nobody could tell me who my DJ was for the event.
I paid over 500 hundred dollars and they could not tell me who the DJ was for my wedding reception. One month prior I began calling a few times a week and still nobody could tell me who my DJ was for the event. They claimed that I would hear from the DJ 2 weeks prior to the event.
Two weeks prior to the event nobody called. I had to keep calling them over and over. They got an attitude and told me that I would not get a call from the DJ until 1 week prior to the event. I had put in over 50 calls to these people with no response for 6 months. 5 days before my wedding I got a call from somebody from A Solid Gold Sound who gave me a first name only of the DJ who was going to be at my wedding reception.
The wedding day came and the DJ actually showed up. However, this guy never got a copy of the "song book" with all of our information and songs we wanted. He barely spoke 2 words in 5 hours. He played crap for songs and had a very poor selection.
2 hours after my reception began I felt my guests were so bored with the music they decided to leave. This was a very expensive reception and I had a POS for a DJ. This company is absolutely useless! Do not waste your time or money with these people! I learned my lesson the hard way with these scumbags!
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