Manager, Jeanne, lies to ALL new tenants stating that the Arbors are the safest complex in Simpsonville. The entry gates are always broken and on 11/8 an individual (s) entered the complex around 2:00 am and shot up several parked cars. This has happened on 2 occasions.
A tenant's boyfriend was fighting and the police were called. We were advised to notify her, Jeanne, if he returned to the complex because there was a warrant out for him. When we did notify her, nothing was done. Afterwards, beyond my belief, Jeanne told the mother that I had reported this information. I thought this should have been confidential information and has made me feel very uncomfortable around this individual and now I know that I cannot report anything to the management staff. The manager was notified about water leakage from the upstairs apartment on 8. Nothing was done until we continually reported the problem and finally when maintenance saw the problem it was taken care of in September. Many residents complained to Jeanne about a tenant sublet to some individuals that were causing havoc and feelings of insecurity and did nothing.
It appears that we cannot get any resolution to issues unless we harass the management staff, threatening individuals are allowed to return to property and the entry gate is always broken which does not provide a safe and secure environment. The Arbors are not a caring complex. They want you to stay somewhere that is unsafe and has poor management. No one can make me stay somewhere that puts me and my family at risk. I will report this to the TV consumer complaints division and all over the internet.
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