Usacomplaints.com » Real Estate » Complaint / Review: Certapro Painters of Jefferson Valley, NY - Horrible Painting Company. #657365

Complaint / Review
Certapro Painters of Jefferson Valley, NY
Horrible Painting Company

This is the worse painting company. We had hired this company to paint the exterior of our house after numerous phone calls and letters from them wanting our business. After the rep received our deposit check and signed contract it was impossible to get him to reply to e-mails or phone calls again when we had questions. They sent their crew chief over to our house and we discussed the problem selecting a color. He wanted an additional deposit check and we told him to check with his boss and get back to us over that weekend by phone so we'd know if they were starting on Monday. He never called back to tell us. They knew we wanted this finished before a big party we were having. When I arrived at my office on Monday A.M. There was an e-mail at my WORK address telling me that they were not starting as they needed a color authorization form signed (which the crew boss never gave me) and an additional deposit. I was very angry at him for not calling over the weekend at my home number and he was rude and nasty. Not exactly the way to treat a customer spending a lot of money with them. He fired us!!! He told us that we'd be better off with a different painting company. He's right.


Offender: Certapro Painters of Jefferson Valley, NY

Country: USA

Category: Real Estate

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