Usacomplaints.com » Real Estate » Complaint / Review: Ocwen Loan Servicing - Harassment calls AFTER payments made. #365673

Complaint / Review
Ocwen Loan Servicing
Harassment calls AFTER payments made

In simplest terms, My mother entered in a foreclosure forebearence agreement with Ocwen.

After a large lump sum payment and so far, 3 months of EARLY payments, Ocwen *still*

Calls my mother constantly, hounding her for payments that have already been made.

I contacted Ocwen and was told that my mother would continue to be hounded for payments

That have already been made until at least Nov/08 and probably thru Dec/08.

Why? This is a direct quote from the rep:

"Her agreement hasnt made it into the system yet."

They clearly show the history of payments, when asked. They currently show ZERO past due,

Yet the calls to my 72 year old mother continue joyfully and apparently will continue.

You would think a subprime company would have better things to do that to waste time and money

Hounding a little old lady for payments that HAVE ALREADY BEEN MADE, but apparently not.


Offender: Ocwen Loan Servicing

Country: USA   State: Louisiana   City: Alexandria

Category: Real Estate

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