My ex-Customers are constantly calling me and I want to answer them truthfully. While SmartCarpet will do a good job most of the time, the salesreps and owner are only out to get as much of your money as they can. They sell mostly low quality carpets at higher prices than the big box stores. They will always pressure you to buy their 1st time out. Always get 3 estimates and scratch off the list whatever reps dont leave full disclosure estimates complete with material type and ounce weight. If they offer $1000 off before they leave they could have given you that quote to start. Call Smart, 1 big box and a local guy. Tell them up front what you are looking for and ask their price. Divulge material, never price. Select the company that offers what you need for the money. If the rip up is free and you don't need it, it doesn't matter. Take the apples to apples price from the honest rep. Maybe not even the most knowledgeble, once he gets your check you will never see him unless it is a mom and pop. NEVER use Empire, they are money hungry, 1099, private subs... Everytime. They start 3x higher and throw discounts if you dont bite... Next day carpet is crap... If you NEED carpet next day you SHOULD pay too much! Hope this helped!
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