I just received my Citibank Credit Card statement and my wife and I were charged $119.95 by a company called Essentials Gold. This was a charge that was never authorized. I use the credit card a lot (gas, office products, software, etc.) so at first I thought maybe this was a charge for something that I couldn't remember or didn't document.
When I called the company 888-405-5356 their first option on the voice mail system was to speak to someone if you have a dispute on your credit card. Then when you select that option they want you to enter your home telephone number (yeah right). So I hung up and immediately searched the internet where I found your site. THANKS!
I called CitiBank direct - they were not surprised and immediately removed the charge from my card. Thanks consumer complaints you saved me a lot of time and hassle.
And by the way if anyone else has this problem my advice would be to NOT give your home telephone number to these people - who knows where they may use that information to RIP YOU OFF AGAIN!
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