Usacomplaints.com » Business & Finance » Complaint / Review: Citibank - Essentials Gold - Citibank and Essentials Gold is a rip-off! Unauthorized enrollment and fraudulent charges. #92513

Complaint / Review
Citibank - Essentials Gold
Citibank and Essentials Gold is a rip-off! Unauthorized enrollment and fraudulent charges

As a few complaintant have already found out, Citibank passed my information on to a so called affliate company Essentials Gold without my or my wife's consent. They then proceeded to charge us $130 annual subscription fee... And apparently sent shopping discount information to our address (an address which was over 3 years old). When I called Essentials Gold to complain, I was suprised to hear the first option on their automated system was to inquire about unknown charges on a credit card. Seemed to me they must have had a lot of calls on this subject.

Once I got through to a customer service person, they actually dealt with my compliant quite well... We'll see whether they followed through with their promise to refund my card. I also contacted CitiBank and told them to remove our information from any lists that are distributed to their affiliates. I'll definitely be cancelling that credit card asap. Last straw for a very expensive credit card.


Offender: Citibank - Essentials Gold

Country: USA   State: Connecticut   City: Nationwide
Address: Nationwide
Phone: 8884055356

Category: Business & Finance

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