My sweetheart and that I have prepared a visit to Costa Rica around departing on december 16. We used 6 months ahead of time. To my shock my passport arrived instantly, but my men was refused. Evidently he owed Child Support Providers a little of cash he was ignorant was not compensated. He reduced the total amount instantly, and had his label taken off the black-list that assistance workplace needed to maintain him from obtaining the passport. They assured us nothing ought to be maintaining the passport from running. Working the passport wouldn't appear by email over time, we attempted to will-call the passport in Philadelphia (simply because they nevertheless have his birth certificate, and software kept in philadelphia) We've been about the telephone using the universal passport range (1877) for what appears like per week 5 directly but still can't-get assistance in the passport office. They proceed to inform us it isnot running and his title continues to be with this mystical listing. We approached the Kid Assistance office (who's very useful, unlike the passport office) who again assured us that his title was eliminated nights before and there must be no issues, simply to make sure the woman sent a duplicate of the paper-work towards the passport offices. (this method typically takes longer but we received specific authorization and approached lots of people to truly have the procedure hurried through their state and national Child-Support practices)
We named the Passport office again and we were just fulfilled with increased disappointment. The client support is terrible and attempting to keep in touch with somebody in Mi about your passport problems in the Philly office is ineffective. We're departing in four times but still the passport office claims they cannot help us. We intend to visit the Philadelphia office on Friday and aspire to resolve the issue there. I don't realize why you CAn't simply contact the Philadelphia office straight, I'm like this might transfer the procedure along and resolve the issue. If anybody understands the amount towards the Philadelphia Passport Agency office I'd enjoy to possess it. The 877 quantity explained there's no telephone number (that we recognize is just a rest, they simply do not provide it out). It'll be truly unsettling if we shed all of the cash we place in for this journey despite we invested the final 14 days looking after anything we're able to to obtain the passport so as. Our difficulty lies using the customer support and dis-business of the U.S. Passport program.
I'm like they keep giving us in groups, without any actual result in view.
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