Usacomplaints.com » Politics & Government » Complaint / Review: US Passport Agency - Fake promises, no passport received!. #214062

Complaint / Review
US Passport Agency
Fake promises, no passport received!

I first attempted to acquire my U. S passport at the start of the month. After I visited an area postoffice, the worker explained that she cannot guarantee whether I'd be getting my passport over time. She advised me when I'd visit a nearby U.S. Passport company, I'd be getting my passport within 3 times. After several efforts, I acquired through with among the reps after I named the 877 U.S. Passport service range. He explained to call-back when it's precisely 14 days before my departure day. I called back precisely 14 days before my starting day, and after 10 hours of endeavor, created a scheduled appointment. Our visit was about the 21st. After I taken care of my passport costs, the fast service fee AND overnight delivery charge, the state who managed my paper-works explained that I'd be getting my passport by that identical Friday, the 23rd. He also explained when I don't obtain it at that time, to contact the toll-free 877 quantity for that U.S. Passport services. To a lot of my shock, used to donot get my passport. After I named the 877 quantity, the consultant explained that my passport wouldn't be finished until Friday, the 26th. I'm looking to travel about the 27th and actually need my passport. After I reported towards the consultant, he was not being much aid by informing me that I ought to have requested my passport beforehand. What're individuals without passports to complete in serious problems and have to walk out the nation?


Offender: US Passport Agency

Country: USA

Category: Politics & Government

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