Phone lookup
(800) 444-9030
Complaints mentioning25
Complaints & Reports
- Replacement parts delayed weeks and contractor offered system replacement for $1100
- Condensation pump claim refused although first class upgrade purchased
- Replacement air handler delayed months, extra fees and buyout offer of $394
- Two claims reassigned and AC not repaired in 100 degree Houston heat
- Dryer thermostat repair left dryer not turning on and claim denied
- Furnace and AC replacement dragged out July to April and still unpaid
- Lied to multiple times about water heater replacement and reimbursement
- Carbon monoxide furnace replacement delayed weeks and $1400 install costs not covered
- Repeated AC refrigerant leaks and contractor too far away in Maryland
- Four plumber visits, electrician visit and still no hot water
- Water leak through ceiling unrepaired after a month and 20 calls
- Three weeks waiting for air conditioner compressor repair, technician no-show
- Repair Claims Denied as Not Covered and Cancellation Ignored
- Air Conditioner Claim Denied for Improper Installation After Fan Motor Failure
- Air Conditioner Repair Delays Hurt Home Sale While Contractors Failed to Show
- Ceiling Fan Replacement Not Covered After Representative Said It Was
- Contractors With Unsatisfactory BBB Ratings and Padded Water Heater Installation Charges
- Warranty Denied Days After Moving In When A/C Condenser Failed
- Authorized Sink Repair Claim Denied and Electrician Never Called in Three Months
- Toilet and Dishwasher Claims Denied as Pre-Existing Under Home Warranty