I have been a customer of metro PCs for years, I never really had any issues, until know. My attempted 5 times to make my monthly payment online, due to a conflicting address, my payment was rejected. I then proceeded to go to the store and make my payment. The following day I noticed 300.00 gone ...
This is the only company that would not help when a stolen credit card was used to pay a bill. The information was obtained through my bank and my card was used. I had all payment history and time of transaction. If my money was used for something I feel I have the right to know for what. ...
On 9/7 I went to metro pcs at 989 Bedford ave in brooklyn, NY to switch my service from T-mobile to Metro pcs. I was told to call 611 on my phone to get my account number and pin code to switch over my service. An employee by the name Brain Frankel put a metro pcs sim card in my phone (Samsung S3) ...
After almost 40 calls over 2 months to Sprint s "customer service" and numerous lies by each and every representative about why my phone does not receive reception, I got sick of it and threatened to call the BBB. Once i said that, Sprint changed their tune and offered to buy back one of ...
Had been told no question replacement. Then, within last 6 months of warranty was told would need several attempts of troubleshooting before replacement. They did troubleshooting & battery replacement. Then strung out other troubleshooting, none of which fixed shortened battery life until I was ...
I bought a air card in 2008 carried it home, tried it out about 4 pm it did not work, I carried it back about 5pm, the same day, and received a full refund. A few weeks later Verizon sent me a bill for service, I went back to the store talked to Dan Burnette I told him Verizon was charging me for ...