After being a customer with cricket for over 2yrs I've went thru two batteries from my phone overheating. Several chargers & constant call drops. I've only been late on a bill 5x and even then I paid it no later than a week from the due date. Today I tried to pay my bill thru text since every ...
My husband and I are divorcing after 25 years of marriage. We had Verizon service for our two cell phones for about 8 years. I am 76 years old and because of the divorce, I recently had to move from our family home to another city 200 miles away. The move has been expensive and I am very worried ...
They are double charging us on our statement and say we haven't pay our bill when in its show up in our checking account that we did pay it. Rgen when you call they put you ob hold for 45 min hoping we hang up, then when we don't they yell at us saying we just need to pay our bill and that's that ...
In the process of swapping one order by another, a Verizon Wireless sales representative called Paul Lass cancelled an active order in order to generate a new one. This was done in front on me without asking any (typical) questions about the order before proceeding with the cancellation. It ...
Horrible service, do not use them. I have ordered equipment from them and was quoted one price for it. They failed to deliver on time, and then when they ultimately delivered the equipment it came at a different (much higher!) price. When I called them to correct this, they said that they knew ...
I am a faithful customer to Verizon and have been for years. I recently preordered the Galaxy Gear and the new Note 3 from BestBuy under my Verizon account. The Galaxy Gear came out first so I picked mine up from the store, spending $300.00. I had a 2 year upgrade I could use for my Note 3, and ...