Usacomplaints.com » Mobile Phones » Complaint / Review: Cricket - Cricket doesn t care - CRIKET CELL PHONES. #784136

Complaint / Review
Cricket
Cricket doesn't care - CRIKET CELL PHONES

I just bought a Sanyo Zio from Cricket. Just switching over to the new payment plan was a hassle and seemed underhanded. They told me that I was a "post" payer and needed to be a "pre" payer. I have never known Cricket to have a post-pay system. It has always been pre-pay as far as I knew! So, I now had to pay for my previous month in addition to paying the next month before I could switch. Does this make any sense?

Next, I am informed that I have 30 minutes of talk time to decide if I like the phone... WHAT? The guy tells me not to talk on it much so I can mess with the features. WHAT? This is my only phone! I use it for everything! I had 30 minutes gone before I left the parking lot!

Needless to say, I hate the phone. I paid $350 just to get the phone and switch the service. I have been a Cricket customer since the beginning and they are really pushing me away. Time to find a better option...


Offender: Cricket

Country: USA

Category: Mobile Phones

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