My long battle with at&t is as follows. I was with Sprint for 8 years, switched over to at&t because my brother bought me an iphone, 1st Gen, (huge mistake I know)... For $400. The phone sucked! Heavy as lead, poor sound quality, the camera was a joke, texting was impossible, even the seam line would catch in your facial hair and pull it out! Ouch!!! Then guess what, 2 months later they come out with the $200 model. Toting it on their commercials like it's the 2nd coming of the best phone ever. Business ethics much!? Way to throw that in our faces, and grin while doing so. Bascially saying, hey! Here's something better for $200 less, so screw the other 2 million of our customers that paid too much. Nice guys, really?! Then I drop it and the screen cracks, wonderfull. When you shape a phone like a bar of soap I'm sure you're bound to drop it, and as soon as you bend over to pick it up the cell company knows just what to do, just like a prison shower scene! Then I made the mistake of buying their "quicksilver" broadband USB wireless internet contraption. Poor (1 out of 5 bars) reception, in the dead center of Phoenix, AZ - not the sticks!
Never connected, always dropped my connection when I had one, just the worst device ever. I return it to the store within my 30 day buyer remorse period and they try and tell me I'm a day late. I say, "no this is the UPS tag they put on my door on Aug 6th, not the 5th! Jerks. Now at&t somehow has a $117 dollar bill for less than one months use!!! I get a RECALL letter two days later in the mail for the device and call at&t basically telling them to shove the charges you know where and that I'm not paying them for a junk device and no service. I'm a happy tmobile customer now by the way.
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