Usacomplaints.com » Internet & Web » Complaint / Review: Virgin Mobile USA - Virgin Mobile CANNOT provide adequate internet nor phone service. #872914

Complaint / Review
Virgin Mobile USA
Virgin Mobile CANNOT provide adequate internet nor phone service

I've been a person of VM because the only factor they needed to provide were mobile phones, and focused mainly to teenagers. I actually do minimum speaking on my cell and didn't desire to get locked in to a deal. Upon study. I came across that VM had but still has got the best bargains around.

Today, fast-forward to present times where they now provide smartphones, broadband and wifi. Before they provided wifi, I bought a Broadband-to go Hardware system through their site for $79. It got more than 3 units for connecting and when linked, it required actually longer for websites to weight. From the time that I had been ready to begin, the battery in my own completely new notebook was blinking red each and every period. I wound-up needing to maintain it blocked in.

I'd to contact Bombay or wherever their call-center has gone out-acquired frequently. As usual, it had been exactly the same scripted guidance, "take away the device, delay a couple of seconds, then connect it in". Thinking that I'd obtain greater online sites, I foolishly bought their MiFi2000 wireless system for $129. Should you remember the times of dial-up, or have actually possessed a WebTV, trust me after I state that the bond rate is two times as sluggish.

Once connection is set up, the moment attempt to visit a site, up jumps "no web connection" concept. I tried my ereader, same message, my childis ereader, same message. Their means to fix that one would be to take away the battery although it is on, reset the unit having a paper-clip plus they might reactivate it at their finish. Today was the ultimate straw, I logged-on at precisely 12 midday, by 3:02 pm I'd effectively attached to one website. Today used to do not state that I acquired to search it.

Our phone is another problem. No bars, no support. Virgin Mobile recommended me to get rid of the battery for FOUR times of course if the issue endured to contact them back. There's nothing wrong with some of my products given that they all function without problems when attached to additional wifi companies and that I eventually reach observe that my telephone may crank-up everything's cafes. Who knew?

Numerous occasions I've requested them to check on my zipcode to make sure that Run has systems in the region for adequate protection. Obviously, the clear answer is definitely, "yes, there's protection in your town".

I'm spending VM for my telephone support, my childis (same bad party), another person not of this type and it has no grievances in addition to for wifi. I might aswell simply palm the cash around and never actually bother switching on any products till I keep home. Additionally, I'm not surrounded by properties, or constructions, and my home isn't tangible. Therefore peeved!


Offender: Virgin Mobile USA

Country: USA   State: Nevada   City: Reno
Address: 5360 Capital Ct Suite 103
Phone: 8883221122

Category: Internet & Web

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