Usacomplaints.com » Mobile Phones » Complaint / Review: AT&T Wireless - Mercury 3G stick sold as unlimited but capped at 5GB. #484236

Complaint / Review
AT&T Wireless
Mercury 3G stick sold as unlimited but capped at 5GB

When I bought the mercury wireless
internet stick for my laptop, I was told it was "unlimited", 24-7!
As much as I could use it!!!
One morning I turned it on, only to find a message telling me, "your data usage
is almost up, for more, please contact us.
When I called to find out the problem,
I was told, " 5 gigs, is all you are
allowed per pay cycle".!! I still had 2
weeks to the end of my pay cycle.
My salesperson turned it off for me &
I went to Alltel. Theirs is "unlimited"!
Overall, Alltel works better too.
Mercury stick, not so well, I think
I've seen dead people move faster!!!

AT&T, I've been a customer for years.
(check with me for info, if you do not
believe me!), you've let me down..
Hello Alltel.



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