I signed up for service about two weeks ago. 3G service has been very very spotty. Some areas its as fast as advertised and in most other areas its roughly equivalent to dial up speeds. Some areas data doesn't work at all. Voicemails don't come in on time (sometimes for hours), emails won't come in reliably. I've talked to four people at Sprint without resolution.
I'm using an Apple iPhone 5. I've done a full device reset with the rep re-activating it. I've done the #update# trick. I've switched airplane mode off then on again. I've restarted my phone. Signal strength isn't the problem from what I can tell because I'll have excellent signal strength (full or just a notch below full signal) plenty of times when this happens.
Right now I don't rely on my phone and am planning on switching to another carrier. I'd appreciate being released from contract early or allowing me to return my device even though I'm just outside the 14 day return period.
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