Usacomplaints.com » Miscellaneous » Complaint / Review: NYS Collection - Failing to honor guarantee. #997863

Complaint / Review
NYS Collection
Failing to honor guarantee

After sending in my defective sunglasses with a $6.00 money order for replacement 9 months ago, and numerous emails back and forth with promises I still have not got my replacement Sunglasses, instead all I have is apology emails like the following one:

I apologize for the long wait. Our warranty department is working diligently to make sure that we get to the returns in a timely fashion. I will forward along the change of address to the warranty department to ensure that the glasses are sent to the correct address. I apologize for any inconvenience this may have caused you. If you have any questions please let me know.


Offender: NYS Collection

Country: USA   State: New Jersey   City: Newark
Address: 1 Newark International Airport Street
Phone: 9736420080

Category: Miscellaneous

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