After a month without my computer, we were finally able to check banking account information. I discovered that on 11/13 hydrasupport charged my account $39.95. They charged my account $39.95 AGAIN on 11/26 and AGAIN only $1.00 on 11/29. I called the number beside my charge and after being put on hold for several minutes, finally talked to a person. He explained that this was beauty & health products. After explaining that i had not had computer for over a month and dealing with a dying mother during that month, i did NOT purchase anything or approve purchase of anything. After throwing out words like better business bureau and illegal, he says i will be refunded within 7-10 business days. Not sure how many more times I will be charged within that 7-10 days, but will be talking to my bank tomorrow. How are these people getting access to our accounts???
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