Transaction ID 99691876. £178.57 has been taken from my account in one lump sum instead of 3. I spoke to Jessie of your firm who reassured me that i would be refunded minus £35 Admin fee which i agreed to. I am a verteran of 22 years service in failing eyesight and failed to note the terms and conditions. I would be grateful if you could help me in this instance.
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