Complaint / Review
Grand Incentives
I wanted to cancel reservations made by this company. I was told my 50.00 (Refundable) could not be refunded because cancellation had to take place 15 days before reservation date. I received the

Faudulant Company

This company is horrible! I was given a vocher (May) for 3 days and 2 nights at a hotel. I selected the city I wanted to travel to, sent in paper work and $50.00 refundable deposit. I had to cancel the trip and requested my refundable deposit. I was told not enough advance notice was given and I could not get my deposit back because a 15 day notice was required. I received my confirmation letter to travel on Saturday evening (11-17) which made it 11 days before departure. Even more reason to give me my $50.00. Each time a travel date was sent in they said the date was unavailable. This company always find a reason not to honor the vocher. The company is not customer friendly, rude and will not answer the telephone. Far too many seniors are being scammed. I will contact Ambit Energy encouraging them not to partner with this company and seek help from the consumer fraud devision to obtain my deposit. I hope others scammed will do the same!