Ordered an item on line and paid same day. Item never arrived and despite 2 months of email and telephone calls, no response whatsoever. They rely on volume of sales to allow for dissatisfied or defrauded customers, so I'll take this to Fair Trading and lodge a complaint as well as commence small claims recovery proceedings. If smal consumers force these type of companies to have to respond and cost them money to do so, maybe they will lift their service and profesionalism or even better, give it away.
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