Complaint / Review
Pearl.com/JustAnswer.com
Experts With No Training Answering Relationship Questions

It is totally fraudulent for Pearl.com/JustAnswer.com to state that their "Experts," as they call them, can help you with your problems. I cannot speak for all categories, but in several categories, including relationship, parenting and Agony Aunt, they have people answering customer questions who have absolutely no training and no license in a mental health field. Take, for example, Jenhelant, who answers Relationship and other categories. This is her training: "Counselor & I have a degree in psychology and worked with many couples. I am happily married and have been for 10 years." Really, that's training? Do customers know that someone like that is answering their questions?

In parenting, they have someone who has a child care job answering a parenting question, or a car mechanic answering people's questions about life issues. Someone has to inform customers asking questions here to check who is going to answer their questions, and not a non-professional. What a sham!