Like others here, I bought items from Rios Shoes (1 pair of shoes, two pair of insoles) and received a cheap shower cap in return.
Their phone number and email address have both been disabled.
I lodged a dispute with Paypal and got this response:
We're unable to decide this claim in your favor at this time. PayPal's Buyer Complaint Policy applies to the shipment of goods but not to disputes about merchandise quality.
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