Dear Sir/madam,
I am writjng in order to file an offical complaint.
I recently ordered a pair of (Air Max 1 Safarie - Beast) trainers on 31st Jult 2012 which arrived within 7 days however on opening the box the following issues were note
* Incorrect size -Ordered size 5.5 -size 3 received.
* Received Air Maxs 90
* Incorrect Colour
* Trainers was of poor quality (Looked like Copies)
* Agreed charge was £70.00 - On checking my bank balance £82.00 was withdrawn which i did not agree to.
As you can appreciate the above noted issues a far from excuseable as the basic order which I placed was not honoured.
I am very disatisfied with the service that I have been provided and in light of the above I would like to request that an instant refund be issued back to my account within 5 working days and would expect payment to be refunded to my account before 20/08 if no sooner.
In the meantime I will await a response to my email in regards to where I shall return this unwanted (as your site is unclear to me)
Should you have any further queries then please do not hesitate to contact me via my email.
Regards
B. Powell
Consumer Complaint
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