I purchased a vehicle in December and took possession of it. When I received copies of the documents I had signed, I noticed that there was a lot of missing information. I attempted repeatedly to contact the dealership and finance companies. After many, many attempts by phone and in writing, no one responded to me. For three years I have consistently attempted to bring fraudulent actions to Santander's attention. Last year, in 2011, I contacted the Attorney General's Office about the situation. They recommended that I take them to court.
The contract I possess, which is authentic, has no signature and no assignee on it. This makes the contract not valid, as well as the power of attorney related to obtaining license plates and title. Santander refused to respond in writing to any of my written communications. After I contacted the Attorney General's office, Santander produced a copy of the contract, except someone had hand-written in an assignee and attempted to sign the name of the individual who carried out the deal with me in December. Definitely a case of fraud. The signature does not match the one on other documents or the one I signed. Last year is when the fraud was carried out.
Santander also has not reflected my payment history correctly, because they were taking over the legal amount each month, no less than 90% of monies received. They wiped out all payment history from loan inception to the current time. Definitely they are scamming the public and robbing already struggling people. Now they have illegally repossessed the vehicle and refuse to tell me where it is located so I can obtain my personal belongings. I received no written notification of intent to repossess or anything. They say they provide forbearance, loan modification and other items; this is not true. None of this was given to me, and I have been ill. After I told them I was going to file a lawsuit, they came in less than 24 hours and snatched my car off the street at 3:00am.
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