Complaint / Review
BioGenetics 165 Pleasant Ave. S. Portland, ME 04106
Consumer Report

I ordered a product "Natural Quiet" with 30 day money back guarantee... The product did not work for me and I sent it back on 05/29... Delivery confirmation USPS... I called them at 800-296-1578... They told me they received the returned product and I should allow up to 2 weeks for a full refund ($59.99) I paid for return shipping... After 30 days, I still did not receive and refund and called again... This time I was told I would have to call their "Customer Advocate" line 866-271-4707... I have called them no less than 4 times since June 30 and they just kept giving me the run-around...
The last call was on July 23 And told me that they would be mailing out a check the next day and I would receive it no later than July 31... I just got mail today and there is no check from them... I have all the necessary documents and receipts to prove my case... Kindly advise