Purchased an Acer Aspire laptop through QVC.com. The computer was slow with constant error messages. Called the seller and was advised to contact the company. Who advised me that I need to purchase a technical support package, which I declined. Computer finally crashed, I downloaded windows 8 thinking it would be a better operating system. Apparently it wasn't compatible with Acer. Tried reinstalling windows 7 but the code on the PC was invalid. Contacted Acer and was advised that Windows 7 that came with the PC is only a trial version and I would need to purchase a new CD. Called Acer for a recovery CD, after speaking to another company on policies and they tried selling me the same Tech Support package for either $99.99 or $149.99 for them to even transfer me to tech support. After contacting them 5 times I decided to junk the pc. Waste of effort and time
0 comments