Usacomplaints.com » Internet & Web » Complaint / Review: Acer America Corporation - Third Aspire notebook in 15 days-this last one Ive had 3 days, tech support says too bad, got this e-mail asking for a lot of money to troubleshoot. #525266

Complaint / Review
Acer America Corporation
Third Aspire notebook in 15 days-this last one Ive had 3 days, tech support says too bad, got this e-mail asking for a lot of money to troubleshoot

Got this today in response to a request for tech support I filed 3 days ago-the day I got computer...
Dear xxxx

Thank you for contacting Acer America. I will be happy to assist you.

I understand that the issue is related to default mail client.

After verifying your serial no:- LXPGZ020119394398xxxxx we found that
your product is in warranty.

Unfortunately, we are unable to offer support for this type of issue.
Please understand that Acer technicians have not been trained on every
possible software title or hardware component. Due to the magnitude of
information that would need to be learned, Acer technicians are not
trained on all the advanced features of the software or hardware Acer
sells.


Offender: Acer America Corporation

Country: USA   State: California   City: San jose
Address: 333 west san carlos st
Phone: 2542984000

Category: Internet & Web

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