In mid June we signed up with
"Orange E Service"... An online company that is suppose to oversee your computer online. We ended up paying $500 for two computers for two years. (Way too much money.)
We were not given much information on how the system works. A week or two later, we started receiving many phone calls from someone representing 'Orange E Service' stating that we had to pay an extra $200 or so because our computer was about to. Crash. And/or our financial information was being compromised.
We repeatedly told them that we already paid a lot of money to them to get the computers fixed.
We kept saying 'NO' to them until one day... When they called up and said that because we had been harassed so much that they were willing to refund our $500. All we had to do was send them $250. Everything seemed to have to be in hurry. Anyway, I gave them permission to utilize my computer and I saw with my own eyes how they got into PayPal and made it look like they were sending me my $500. I even printed it out. Twice.
They tried to use Western Union for me to pay them... But it wouldnt go through. So. I went to a local market and sent them $250 through Western Union. I never did receive my $500.
The next day... I received an email from 'Orange E Service'.. Stating that recently some customers had been complaining about how they had been receiving harassing phone calls from Orange E Services demanding money for computer repairs. It further stated that the. Scam artists... Would use PayPal or Western Union.
When I read that email... I immediately called Orange E Service up and told them what had happened to me.
They apologized... But were not willing to refund our $500 or the $250 the scam artists got.
I now must change all my passwords... Banking account numbers... Etc. For a company that is suppose to protect customers, I wasnt given any directions or positive information as to what to do next. It is only right that 'Orange E Service" step up to the plate and do the right thing and refund ALL our money.
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