I ordered shoes and paid extra to have them shipped to get them in 2 days. I later found out they do not ship their orders the same day they are received - they do not ship for 1 - 3 days which means it will still take 2 more days to get them. I need these shoes BEFORE that... Which is why I paid extra to have them shipped 2nd day air. I called them to cancel the order - remember they have not even shipped them yet! They told me they cannot cancel the process. This is unacceptable especially since they have not yet been shipped! If they have not shipped them (which they have not) - they should be able to cancel the order. I will not shop here again!
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