Complaint / Review
JustAnswer.com
Charge Dated 4/14/12 Found; Rep Could Not Locate My Account

I check my bank account daily. Today, 4/15, I noticed a charge dated 4/14/12 from Just Answer. I called and told them I did authorize their service. I also informed them that I was going to notify the States Attorney and the BBB.

I got the representative's name, John, and his ID number, 93876. He stated that he could not terminate my account because he couldn't find my account information.