Dear Member,
According to the terms of use (that you agreed to), we don't refund the charges. However, i've offered you an account downgrade. Please let me know if you want to have the account downgraded (and 30 refunded).
Best Regards,
Xdating.com Support Team
On Sat, 24 Mar 05:15: 05 0000, "Charles Intha" (Personal Info Removed) wrote:
Your product is not what I expected.
I don't want to be your member. Please return all I've paid you.
Thank you
Original Message
From: "XDating.com"
To: (Personal Info Removed)
Sent: Saturday, March 24 12:47 AM
Subject: Re: Re: Support
Dear Member,
We normally don't give any refunds since there are processing costs for us
involved too. What I can do here is downgrade your account to a 1 month
membership ($29.95) and issue a refund for $30.00 on your credit card.
Please let me know if you wish to have your account downgraded or want to
keep the 3 months membership.
Best Regards,
XDating.com Support Team
On Sat, 24 Mar 04:46: 16 0000, "Charles Intha" wrote:
They talked to me (all 7)! Once I paid you — the things clearly changes
(all 7). It's no brainner.
Will I get my money back?
— Original Message
From: "XDating.com"
To: (Personal Info Removed)
Sent: Friday, March 23 11:35 PM
Subject: Re: Re: Support
Dear Member,
Please help me understand. You want the fraud department to investigate
those accounts because those users do not want to talk to you?
Best regards,
XDating.com Support Team
On Sat, 24 Mar 03:31: 26 0000, "Charles Intha"
wrote:
These were the 7 users that contacted me before I paid the money; they
expressed anxieties asking my quick responses.
They are now 7 totally disappeared.
Why? Is this a co-incidence? All 7 of them? I don't think so. This
is
not
how commonsense in all of us works. It's a machine made — a set up
to
get
the money. XDating is not innocent.
1) T0pp3rGox 26, W, Boston, Ma.., US
2) bellastarxo22 25, W, Boston, Ma.., US
3) gemprecious 42, W, Boston, Ma.., US
4) depertyone362 24, W, Bedford, M.., US
5) elise55 29, W, Pawtucket.., US
6) Methyst55 21, W, Newton, Ma.., US
7) gemprecious 42, W, Boston, Ma.., US
I want my money back.
— Original Message
From: "XDating.com"
To: (Personal Info Removed)
Sent: Friday, March 23 6:41 PM
Subject: Re: Re: Support
Dear Member,
No, it is not how this is set up. I can assure you there are tens of
thousands of real users on our site. The proof is that people all
over
the
world write 'thank you' emails to the help desk daily because they
found
someone.
However it's a fact a dating site also attracts a lot of spammers
and
scammers. They create fake accounts with fake information and try
to
collect email addresses by sending out winks or upgrade with stolen
credit
card information. Our fraud department blocks close to 500 users
daily
because of this but sadly there are always some who slip through our
system.
You can always send us usernames if you see something suspicious and
someone from our fraud department will look into it.
Best Regards,
XDating.com Support Team
On Fri, 23 Mar 22:39: 24 0000, "Charles Intha"
wrote:
Dear Sirs and Madame:
Functionality of the website is not the issue.
When I was a standard member, there were some interest in
contacting me.
After my decision to become a "Premium." It's quiet.
Is this coincidental, or this is how I was set up? This is the
issue.
If
you fake contacts just to get me paying the membership, that's a
major
issue. And I see that your website is artificial, and perhaps
fraudulent.
I suspect that's the case — I request all my money back.
Thank you for understanding.
— Original Message
From: "XDating.com"
To: (Personal Info Removed)
Sent: Friday, March 23 6:17 PM
Subject: Re: Re: Support
Dear Member,
Your account has just been checked again and it is working fine,
you
are
able to both send and receive messages through our system.
Best regards,
XDating.com Support Team
On Fri, 23 Mar 22:13: 59 0000, "Charles Intha"
(Personal Info Removed)
wrote:
I do hope that I can write you from this e mail address. If
this
doesn't
work I'll migrate to your website.
While you haven't reply my last question, I have another one
coming
up.
As I recall, when I was a standard member, there were some
interest
in
contacting me. After my decision to become a "Premier." It's
quiet.
Is this coincidental, or this is how I was set up?
Thanks
— Original Message
From: "Charles Intha" (Personal Info Removed)
To: "XDating.com"
Sent: Friday, March 23 12:40 PM
Subject: Re: Support
Thanks for the offer. Let me think and will let you know.
It seems the female photos turn the males in (to pay the
membership
fee.
Is that the same on the female side?) I know I'm authentic —
but
are
those whose all pictures seen (displayed) authentic or
something
else?
Who is to know? Does XDating know?
Thanks
— Original Message
From: "XDating.com"
To: (Personal Info Removed)
Sent: Friday, March 23 11:48 AM
Subject: Re: Support
Dear Member,
We normally don't give any refunds since there are processing
costs
for
us involved too (12 for your 59.95 upgrade another 6.00 for
each
refund
we issue). What I can do here is downgrade your account to a
1
month
membership (29.95) and issue a refund for 30.00 on your
credit
card.
Please let me know if you wish to have your account
downgraded
or
want
to
keep the 3 month membership.
If there are any problems with the use of our website, please
let
us
know
and we'll be happy to assist you.
I've just checked your account and everything seems to work
fine.
The
advice I can give you is to contact also standard female
members
(with
your contact info because they are unable to reply back) AND
also
female
premium members without a photo. Fact is premium females with
a
photo
tend to receive MUCH more emails (some 50 each day) compared
to
standard
members or members without a photo so by contacting them too
you
will
increase your chances to find someone. A profile without a
photo
doesn't
mean the user is bad looking. A lot of female users are
concerned
about
privacy and that's why they don't upload a photo for everyone
to
see.
Once you talk the majority will send over a photo in private.
Best Regards,
XDating.com Support Team
On Fri, 23 Mar 15:47: 22 0000, chalermpol
(Personal Info Removed)
wrote:
This dating web site is very inactive. I feel that I may
not
last
very
long. Can I terminate my membership at any time? What
about
the
refund?
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