Usacomplaints.com » Miscellaneous » Complaint / Review: VitaDerm - Consumer Report. #854092

Complaint / Review
VitaDerm
Consumer Report

On 2/24 I ordered 1 bottle of aqualift and 1 bottle of vitaderm for only the cost of shipping and handling. I received the 2 bottles in the mail. Two weeks later I received 2 more bottles. I called the company and "Neil"instructed me to send all 4 bottles, unopened, to the address he gave me for a full refund. I mailed them 3/19 as instructed. Saturday, 3/24 I received a credit card bill for another 137.94. They charged me full price for the first and second set. I only authorized the shipping and handling. Please help! What can I do! On my original order confirmation it says "for customer service 7 days a week, 24 hours a day, call this number. 1-888-543-9408. I called it, I get a recording with the hours 11 to 8 PM, Monday thru Friday. I am very worried about this company.


Offender: VitaDerm

Country: USA   State: Utah   City: Salt Lake City
Address: PO Box 30816
Phone: 8774981950
Site:

Category: Miscellaneous

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