$12.97 has been deducted from my Master Card account since July. My understanding was that this would cover shipping costs only when supplies were ordered from Pet Meds. Obviously this was not the case since you have been charging me for this service regardless whether I ordered something from Pet Meds or not.
Please credit my Master card account $116.73 which is what you have charged me thus far (from July - March) What you are doing is totally unethical and fraudulent. Florence Oyama
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