On december 20 I bought a phone form unpnext wireless and when i got home about 4days later my phone started to give me problems, I called the store and spoke to a female employee and i told her what was wrong with my phone (FREEZE, BATTERY KEPT DYING, COULDNT CALL OUT OR IN) so i asked her to give me a different phone and she said NO and to just use' advance task killer' so i did, and it didnt work so i spoke to the manager 'JOHN CHAN' who then said he would send my phone to the mainland to get fixed so i said okay. He sent my phone and 1 month later i got it back way worse then what it was. I have my papers that says if i bring my phone back before 7days i could have got a new phone. I asked john chan why was i denied my 7day rights and he couldnt give me a good answer. The female employee who was present said she didnt know anything about the 7day warrenty. So long story short, they sold me a defective phone.
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