Purchased 2000 VW Beetle from used lot, and I was told that the price included a lojack system installed. They charged me 1000.00 for the install on the paperwork come to find out. This car was bought on Saturday, returned it to the dealer the following Monday for the lojack install, by the time I got home that evening, the AC was no longer working at all. No fan, no air.
The following morning (Tuesday) I took it back to the dealer to have them look at the AC, and when I went to take it around back to the service dept smoke started coming out of the dash. The wiring harness burned up. I told the service guy Corey, the salesman Carlos, and the sales manager Terry Tomlinson that I was returning the car and wanted nothing more to do with it. I don't want to buy a car with electrical problems, they never seem to get fully fixed. Terry stated that he would go over to finance and reverse the deal and we could start over fresh and to drive something else off the lot while he got it sorted out.
When I returned to the dealership the following Monday, you could tell there was something up. The salesman Carlos was nervous and wouldn't look at me. He got someone named Eli to talk to me (never seen this guy before) and tell me that the car was mine and the bank's and it was my problem. I had already bought another car at another dealer two days before that by the way, so they are saying "Well, looks like you got two cars" and being severely rude.
While I'm sitting in the used car sales offices, two other salesmen are telling racial jokes and making fun of one of the other salesman behind his back in a racially offensive manner. This is a good indicator that this is not the place to go to purchase anything at all. So I call Terry Tomlin to ask him about the contract getting reversed, and he tells me he never said that and gets very rude and basically tells me it's my problem now. I haven't even seen the car since I took it back, smoldering, with no electrical system. I'm also using my mother's credit on the contract. I will warn all that I can and never buy anything from Buz Post Motors again.
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