Toshiba offers a online backup program for pc's for $7.95 a month. After signing up i furnished my credit card information. I could not access the program as they did not furnish a password. I called several diferent time and tech support again told me they would send it. I really needed the back up as my computer was scheduled for repairs. So i signed up with carbonite and was able to back up my pc. Toshiba continues to defraud me charging me $7.95. I called the support and asked for a refund. They refused. I asked them how many files were backed up and they said none. I told them i could not use the backup without a password. They said they don't give refunds. This is an out right fraudulent action. I just want my $15.90 credited back to my account. There office is at 9740 irvine blvd, irvine ca 92618-1697
0 comments