I was a member in good standing with a Platinum Elite membership, which allows me unlimited tow and use of other services. Unfortunately, I used the service twelve times in two years and that is when I received the dooms day letter. I tried to address this issue to no avail. The funny thing is that I informed Allstate Motor Club that I have a very long commute to work over ninety-five miles one-way. Therefore, I need a service that I can use if my vehicle broke down. Unaware of the limitations of my membership I received a letter from Allstate Motor Club Loss Control Dept stating that I had excessive usage and therefore they had to cancel my membership. So, after several calls into customer service I realized that one, Loss Control Dept was a ghost department with very little access to the public and unlimited actually meant to the discretion of the company.
Therefore, I decided to inform the public when dealing with Allstate Motor club caveat emptor - “Let the buyer beware.” The Date of Incident was January 25. Not the date stated above in this form.
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