I called for service to have my Dodge Ram Van B2500 winched out of a a very small hole, It was mud, therefore I could not get it out. I was told that someone would be there in about an hour. Two hour later I called back and ask where they were and was told the they didn't know and would call the ...
I was a member in good standing with a Platinum Elite membership, which allows me unlimited tow and use of other services. Unfortunately, I used the service twelve times in two years and that is when I received the dooms day letter. I tried to address this issue to no avail. The funny thing is that ...
The level of the service this people provide is totally unacceptable. On September 21st at 1.05 pm I requested a road assistance to jump start my battery. I was promised that a service truck would arrive in 50 minutes. After 1 hour of wait and no follow up calls either from the Allstate or local ...
Last year I purchased insurance with Allstate. Right away my information was shared with Allstate Motor Club which they claim is separate and unaffiliated with Allstate Insurance. I purchased the platinum elilte and they debited my account on the spot. Each month they were supposed to draft out a ...
Do NOT join Allstate Motor Club if you're looking for "Free CARFAX Vehicle History Reports" member benefits. Please read the emails (I didnt edit anything, even typo) that I sent to customer service and responses from them: = [I joined the club at 1:15 AM EST, Saturday, May 1. I sent the ...