I called for service to have my Dodge Ram Van B2500 winched out of a very small hole. It was mud, so I could not get it out. I was told that someone would be there in about an hour. Two hours later, I called back and asked where they were and was told that they did not know and would call the tow ...
I was a member in good standing with a Platinum Elite membership that promised unlimited towing along with other services. I called on it twelve times over two years, and then the doomsday letter arrived. My attempts to resolve the matter went nowhere. Ironically, I had already told Allstate Motor ...
The level of service these people provide is totally unacceptable. On September 21st at 1.05 pm I requested roadside assistance to jump start my battery. I was promised that a service truck would arrive in 50 minutes. After 1 hour of waiting and no follow-up calls from Allstate or local providers, ...
Last year I purchased insurance with Allstate. Right away my information was shared with Allstate Motor Club, which they claim is separate and unaffiliated with Allstate Insurance. I purchased the Platinum Elite membership, and they debited my account on the spot. Each month they were supposed to ...
Do NOT join Allstate Motor Club if you are looking for "Free CARFAX Vehicle History Reports" as a member benefit. Please read the emails I sent to customer service and their responses. I did not edit anything, not even typos. [I joined the club at 1:15 AM EST on Saturday, May 1. I sent ...