I worked for the company back in october and they would call debtors on the phone telling them that this was a attorney's office and gave them a call back number. If they were stupid enough to call in, then they would get jennifer brown, not her real name, she would tell them that to pay an extra amount higher than the original amount with interest. She would then tell them that she was sending it to litigation and that it would be out of her hands if they chose not to pay her immediately. At this point the debtor would pay if they had the cash by credit card or debit card.
This went on with other collectors namely Claire who was the manager and the head scammer. If you didn't comply exactly with what she did you would be fired and that is what happened to alot of people. I would not comply and would only call debtors and leave message to call back.
They were taking in thousands of illegal dollars every day. They blatantly ingnored fdcpa, and all rights of the person contacted.By threats of lawsuits and wage garnishment, asset withholdings, and even losing their home to pay the debt..
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