Looks like that I'm not the only one that got taken. Spent a total of 476.90 0n bids and somethings I ordered. I was waiting for orders when I whant to know they going to ship them, so sent this email to them:
Your request (#210297) has been responded to.
To review, comment and reopen the request, follow the link below:
http://dealfun. Zendesk.com/tickets/210297
Yue, Jan 25 01:33 (EST):
Dear Paul,
Thanks for reaching out to us. We're always here to help.
I have escalated this issue to our shipping department to look into. They should have an answer within the next 24 hours. Once I hear back from them, I will follow up with you via email regarding your order. Thank you for your patience.
We're always here to help.
Regards,
Yue
Customer Relations
Deal Fun - Get Deals, Have Fun!
Paul J, Jan 24 15:15 (EST):
Hello,
I was wondering when I will see some tracking numbers?
Paul J
My first buy
DFB13262361785155 01-10 16:56: 20 $97.59 USD (CDN$ 97.59) processing
Then they sent me a couple of these:
Dear DealFun Customer,
Please accept our sincere apology for the delay in
processing DFB1326645051603. Unfortunately, our
vendor who did not provide us with an accurate
stock count caused the delay.
Due to the inconvenience this has caused our
customers, we will no longer be using this vendor,
as they are unable to guarantee top-level service
that we expect for our customers.
For the inconvenience:
1. We have refunded you the amount you were billed
for this product.
2. We have credited your DealFun account the
retail value in the form of bids
Thank you in advance for your understanding and we
look forward to hearing from you.
Regards,
DealFun Support
I copied my order history:
Bid Pack Orders
Transaction #
Date/Time
Amount
Description
Dfb13256455473048
01-03 20:53: 13
$69.00 usd (cdn$ 69.00)
115 Bids
Dfb1326235820723
01-10 16:50: 22
$69.00 usd (cdn$ 69.00)
115 Bids
Dfb13266446741755
01-15 10:24: 36
$36.00 usd (cdn$ 36.00)
60 Bids
Dfb13271923814463
01-21 18:33: 02
$99.00 usd (cdn$ 99.00)
165 Bids
Product Orders
To track the status of a shipped order, click on the tracking number to visit the carrier's website.
Transaction #
Date/Time
Amount
Status
Tracking #
Dfb13259591907565
01-07 11:59: 52
$0.51 usd (cdn$ 0.51)
Shipped
Instant Delivery
Dfb13262361785155
01-10 16:56: 20
$97.59 usd (cdn$ 97.59)
Cancelled
Dfb13262406902070
01-10 18:11: 33
$12.99 usd (cdn$ 12.99)
Cancelled
Dfb13263768409354
01-12 08:00: 43
$10.40 usd (cdn$ 10.40)
Cancelled
Dfb1326645051603
01-15 10:31: 19
$85.39 usd (cdn$ 85.39)
Cancelled
Dfb13266829926472
01-15 21:03: 14
$0.62 usd (cdn$ 0.62)
Cancelled
Dfb13270679525494
01-20 07:59: 14
$1.64 usd (cdn$ 1.64)
Shipped
Instant Delivery
Dfb13271927717248
01-21 18:39: 59
$1.75 usd (cdn$ 1.75)
Processing
Dfb13272715394270
01-22 16:32: 20
$44.39 usd (cdn$ 44.39)
Processing
Dfb13275080452438
01-25 10:14: 08
$0.13 usd (cdn$ 0.13)
Processing
Dfb13275207347420
01-25 13:45: 36
$0.21 usd (cdn$ 0.21)
Shipped
Instant Delivery
What a scam...
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