I have filed a BBB complaint against this company. I have pasted it below (blocking out my personal info):
Thank you for using the Better Business Bureau's Online Complaint System.
Your complaint has been assigned case # *.
Correspondence regarding this complaint will be emailed to: [email protected]
Please print a copy of this for your records.
Filed on: October 7
Filed against:
Deal Fun Inc
Complaint Description:
I signed up for this site based upon an advertising banner that promised items for sale (specifically LED tvs) that do not exist on their website. Furthermore, they "guarantee" you will win, but all you are able to win at is paying them for more "bids" to try to win—you never actually are able to win any of the products on the site, much less the falsely advertised products on the banner ads that don't even exist. Their customer service center was quick to respond with apologies, but as soon as I requested a refund & termination of my account, they stopped responding to me. To date, I still have not received any physical product from them.
Your Desired Resolution:
I am requesting an immediate refund for the monies they have charged against my credit card totalling $75.59. (Breakdown pasted below.) Transaction # Date/Time Amount Description DF13177509998181 10-04 12:56: 43 $36.00 USD 60 Bids DF13177918801780 10-05 00:18: 03 $36.00 USD 60 Bids To track the status of a shipped order, click on the tracking number to visit the carrier's website. Transaction # Date/Time Amount Status Tracking # DF13177594896908 10-04 15:18: 12 $0.30 USD shipped Instant Delivery DF13177954197489 10-05 01:17: 02 $0.15 USD shipped Instant Delivery DF13178512182857 10-05 16:47: 01 $2.53 USD ($2.53) processing DF13178821013537 10-06 01:21: 41 $0.07 USD ($0.07) shipped Instant Delivery DF13179183319822 10-06 11:25: 34 $0.54 USD ($0.54) shipped Instant Delivery
This case will be reviewed by a complaint specialist at the Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 30 working days to respond to your complaint. You will be notified when the business has responded.
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