Usacomplaints.com » Miscellaneous » Complaint / Review: AT&T Direct-TV package plan signed up for service quoted price $95 - Consumer Report. #810034

Complaint / Review
AT&T Direct-TV package plan signed up for service quoted price $95
Consumer Report

I had excellent credit until I signed up for a bundle pkg (phone-internet-Direct-TV svc) I was quoted price of $95.40 month (not to exceed $100.00month as I'm on social security and they promised me a contract for 2yrs for $95.40. I called every month to complain
of the outrageous bills. I discontinued the Direct-TV part of the svc
in July10 returned the equipment. They continued to bill me monthly service fees for July & Aug. And a term chg of $242.43.
I added up my bills and according to my figures @ $95.40 per month, the price I had agreed to, and the price I was billed. They
also changed my programs to punish me for complaining about the billing, until I had no programs except a few news channels-and all the commercial ad programs. I felt that I had no choice but to discontinue the rotten service since I could no longer watch TV. I
was still being billed $49.50 per month for absolutely no TV service.
I was given $100.00bonus credit by AT&T for signing up, but that was used up on the over billing so I got no real credit. I refuse to pay them the term chgs as I feel they owe me and have made my
life very miserable since I could no longer enjoy my TV. I'm not the only one, I've talked to numerous family and neighbors who have also been cheated.



0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google