On 10/31 oodles of mags charged my checking account for $14.95. But did not know till I got my checking account statement on 11/02. I immediately called 800-796-2479. To cancel my membership and request a refund. The automated phone told me to go on line, to print out an official request form. I sent an official request on 11/02. Then again another $14.95 was charged to my checking account again. I cancelled this membership way before the trial membership was up. I sent another official refund form for that amount. Again I have not heard any thing from the company and every time I try to call that number above it just goes around and around but am not able to talk to any real person. PLEASE HELP ME GET MY MONEY BACK!!! Sincerely, Robin Shuman (Personal Information Removed)
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