These people "record" the conversations between you and them. Ask to hear the conversation from your order if you called in or if you called in to cancel something. Use the court system in your favor but make sure you give true facts and not falsify any information because they can come back and get you if they choose to. I dealt with the customer service jerks on a number of occasions because they were charging me for pills and services I never asked for, but they said that that's what I ordered. So I told them when you order it online or by phone there is not much options but to be forced to get things you don't need if you wanna buy this program. So I never finished either orders and called to a Rep and ordered. Now I'm calling to stop payments on pills and online services I never ordered. It took two months but I got my money back finally and never heard anything from them again. The program is good but the way they sell it and force other stuff on you is horrible.
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