Usacomplaints.com » Miscellaneous » Complaint / Review: JustFab.com - Consumer Report. #777683

Complaint / Review
JustFab.com
Consumer Report

Bought a pair of shoes off of their advertised promotion for $19.95. Received shoes, not told I was signing up for a "membership" when I checked out (if I was, why wasn't the $39.95 membership fee charged on my 1st invoice?). Received an email from them indicating I was automatically upgraded to "VIP" status, which costs $39.95 per month. I called on Nov. 1 to cancel my membership, they told me they did, but I was charged anyway. Got another email from them stating that they were going to charge me again, so I called my credit card company to cut them off from making any more unauthorized charges and to dispute the $39.95 they already charged me. I get hundreds of emails per week and none of the solicitations I get from real companies tell me that I have to buy something or be charged. This is false advertising and not a normal or customary way to do business. I also filed with the CA attorney general about the false advertising and inability to cancel my account with them.


Offender: JustFab.com

Country: USA   State: California   City: El Segundo   ZIP: 90245
Address: 2301 Rosecrans Ave
Phone: 3106830940
Site:

Category: Miscellaneous

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google