Complaint / Review
Justanswer.com
Charged $30 instead of $15 for a lawyer's answer online

I went to the website justanswer.com to ask a lawyer a question. The payment for the answer was $15.00 plus a $1.50 deposit, for a total of $16.50. I printed out my receipt, and it was paid online with my credit card.

Today I received my credit card statement, and two $15.00 payments, totaling $30.00, were taken off my card, not $15.00 like my receipt says. They ripped me off for $15.00. I am very disappointed with their dishonesty, coming from attorney PaulMJD (Online), who answered my question.

I want my other $15.00 back. I tried asking them about this, and they wanted me to pay for a complaint question. Talk about a rip-off. Everyone should know how they rip off people. Being attorneys, they should not be so untruthful.