I placed a Valentines order with FTD.com on Feb. 8th 2011 and Did it on their internet site and paid $ 83.00 for valentines flowers to be delivered to my Lady. To avoid the last minute delivery rush on Monday the 14th I set up delivery for Friday the 11th. They did not deliver
the order or call to say there was a problem. The issue for me is when you attempt to surprise someone with Flowers for what ever occasion and set up a delivery date and pay (premium prices) for them in advance You have a general expectation that the job and work will be done. If UPS can track a package why cant FTD track simple delivery progress and solve issues with simple phone calls if a problem exists.in general the feel I have with FTD is They take your money fast Screw you on your order and If you ask for a refund wait 5-10 days for a credit. Whoever runs this company is asleep
0 comments