Usacomplaints.com » Miscellaneous » Complaint / Review: Werner Value Added and Performance Services - Consumer Report. #751485

Complaint / Review
Werner Value Added and Performance Services
Consumer Report

Through Job.com I completed an on-line survey indicating interest in part-time income as a Secret Shopper Program. I received a letter from the company (above) stating I had been hired as a Consumer Service Evaluator. A check for $1,997.50 was included as follows: My salary for 2 assignments $350; Survey funds to be transferred $1,590; funds needed for 2nd assignment $57.50 totaling $1,997.50.
My first assignment was to evaluate any Western Union location and rate their competence and customer relations by completing a transfer ($1,590.00) to their Area Manager. The receiver was Raymond McDaniel, at their international processing branch office in the city of London, United Kingdom. I completed the task at a local Winn Dixie Grocery Store and contacted my Account Manager Cindy Moreno at 1-289-892-5610 ext. 2657 and faxed all receipts and forms to her attention. I completed said task 10/12.
My second assignment was to shop and spend $57.50 at one of the retail stores listed; Walmart, Costco, Bestbuy, or Home Depot and complete an evaluation of their employees for helpfulness to their customers. The items purchased were mine to keep as a bonus. I shopped at Walmart and spent $56.89. I was instructed to again contact my Account Manager upon completion of the assignment and fax all receipts and completed evaluation forms to 1-617-701-7725. (1st and 2nd assignments)
The letter further stated that it was mandatory to call-in to report each job assignment to your account manager and fax your evaluation and all receipts for verification purposes. If not completed no other job assignments would be forwarded.in bold letters it stated to call your Account manager to activate the enclosed payroll check before depositing in my bank account. The letter was signed by Amada Young, Director of Operations.
The logos of Western Union, Walmart, Kmart, RiteAid, Krogger, Sears, The Home Depot, Office Depot, Costco, and BestBuy were printed across bottom of the letterhead.
The following day while checking my bank account on line, I discovered my balance was -$1,953.25 overdrawn. I panicked and went straight to the bank and found that a stop payment had been issued on the company's check. It was at that point I realized I had been screwed!
Both myself and my Husband are unemployed, and our home is in foreclosure. He is on unemployment ($188 per week) and early social security ($1,300 per month). We have no way of paying the money back. All of our checks (unemployment and social security) are direct deposit and will immediately be gone to cover the overdraft. We have no money to pay utilities, gas, groceries or car payment. I am reporting said fraud to the police but am uncertain of our future.


Offender: Werner Value Added and Performance Services

Country: USA   State: Illinois   City: Rockford   ZIP: 61101
Address: 250 ELM ST PO BOX 45916
Phone: 2898922657264

Category: Miscellaneous

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